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The file libraries are a service for NaSPA members. If you are interested in becoming an NaSPA member, click here. If you are getting an authenticaion error when trying to download files, you are either not an NaSPA member or your userid has been removed from our servers. If you believe that you are a current member of NaSPA, please double check your user-id. If you are still having problems please contact CustomerCare at (414) 908-4945 x450.